How to use your Royaltie Gems
I just got my device and “it doesn’t work”!
We test each device individually before shipping, and the battery last up to two years, so we
know that the device works.
To confirm this for yourself, please follow these steps carefully:
Make sure device is ON. Click the device, a light will flash and then go off. Green is on, Red is off.
1. Make sure you are using a modern Android phone (purchased since 2015).
2. Ensure that Bluetooth is turned ON. Turn Bluetooth off and then back on if unsure.
Note: phones made by LG (especially G4 and G5) have unreliable Bluetooth receivers –
consider testing on a different device.
3. Turn the screen OFF then ON.
4. Check the phone’s Notifications screen – you will see your message there.
Note: Your message may appear on the home screen or locked screen, or you may have to
go into the Notifications screen to locate the message.
5. If test unsuccessful, reboot phone, turn device off and back on and try again.
You can visit a phone store to check your notifications if you use an iPhone.
Use Bit.ly to track your links on your Gems so you can see how many hits your links receive. Royaltie does not provide stats. Bitly is https://, they just don’t show that link to you. Just because you can’t see the notification on your phone does not mean that it is not working. Use a link tracker to verify.
How do I update the message on my Gems?
o Login to your account on Royaltie.com and update the notification or forwarding
o Please allow 24 hours for changes to take effect.
o Each device can have a different message and forwarding website
What happens when a device breaks or battery runs out?
o Royaltie will replace broken or malfunctioning units at no additional cost –
Maintenance of all Gems is included in Monthly Fee.
What if I’m not satisfied?
o You can return the Gems after 90 days, and there will be no ongoing fees or
- The Royaltie Gem is battery powered and lasts two years. It does not require cellular
data or a WiFi connection. Just take it out of the box, and you’re up and running!
Signal range: 100m
Communications: Bluetooth Low Energy
wireless technology 2.4GHz RF
Transmission power: -30dBm to 4dBm
Battery life: Up to 2 years
Main Processor: 32-bit ARM® Cortex™ M0
Bluetooth Processor: Nordic nRF51822
Data rates: 250kBs, 1Mbs and 2Mbs
New to Royaltie? Order your Gems here: Royaltie Gem